You're on the withdrawal screen and the network you were told to use is greyed out, or it isn't in the list at all. Will it come back, or are you waiting for nothing? It depends which of three things is going on. The network is under maintenance: you'll see a suspension message when you pick it, and it returns once the work is done. The coin was never offered on that network here: it has never been in the list, and waiting usually won't add it; a new network would come through a platform announcement. You and the receiver simply share no network: nothing is broken on either side, the two lists just don't overlap. Only the first one fixes itself.
For the other two, your options are a different network, a different receiving address, or not sending yet. Nothing has been sent yet, so the coins are still in your account.
Which one is it? Three places to look
You don't have to guess. Check the withdrawal screen itself, the platform's deposit and withdrawal status page, and the receiver's deposit page. We put this table together by checking the official withdrawal guide, the maintenance FAQ and the status page.
| Cause | What you see | Comes back? | What you can do |
|---|---|---|---|
| Maintenance | The network is still listed, but picking it shows a maintenance or suspension message; the coin's row on the status page shows an abnormal deposit or withdrawal status | Yes, no official timeframe | Set a reminder and wait, or use another network the receiver supports |
| Not offered here | The network has never appeared and there's no maintenance message; the coin's row on the status page shows deposits and withdrawals as normal | Usually not; new networks come via platform announcements | Pick another listed network the receiver also supports, or hold off |
| No overlap | Your list looks normal, but none of the networks on the receiver's deposit page match yours | No | Use a receiving address that shares a network, switch coins, or hold off |
Maintenance: set a reminder or route around it
Per the official maintenance FAQ, "When a wallet is under maintenance, withdrawals and deposits will be temporarily suspended." If the network you want is affected, "you will see a message displayed on the screen notifying you that the system is undergoing maintenance."
It offers two things you can do. Click [Set Reminder] to get a notification once maintenance is completed, or "select other networks for deposits or withdrawals if they are available." Trading isn't touched either: "you can still trade, but the deposit and withdrawal function will be temporarily offline."
The reasons it lists include network congestion, which happens "when there's a high volume of transactions on a particular blockchain network", the hot wallet that "supports and facilitates all withdrawals", and hard forks.
Several of these are tied to one particular chain, which is why a coin can be paused on one network while its other networks keep working.
How long will it take? The FAQ doesn't say. There's no fixed duration and no restore time, so the reminder notification is the signal to watch for.
If the money isn't needed today, we'd wait rather than switch. Switching means going back to the receiver to confirm a new network and a new address, and probably a first-time send to that address. For a small amount, that extra round of checks rarely pays for itself. If it's urgent and the receiver really does support another network, switch.
Not offered: the network was never there
This one is easy to mistake for maintenance. A network under maintenance is still in the list, just unavailable or flagged. A network the coin isn't offered on simply isn't there, and there's no reminder to wait for.
Open the Deposit & Withdrawal Status page, which says it lets you "check the deposit and withdrawal status of each coin in Binance at real time". It has Coin, Deposit Status and Withdrawal Status columns, one row per coin, so it shows the coin's overall status rather than listing each network by name; a "Show abnormal networks only" filter hides everything working normally. So look for your coin's row. If its deposit or withdrawal status isn't normal (for example, it says some networks are paused), treat it as maintenance and check whether the withdrawal screen shows a maintenance message on that network. If the row is normal but the network you need has never appeared in the withdrawal list, it isn't offered here, and waiting is unlikely to change that; a new network would come through a platform announcement. To be clear, that reading is our inference from how the withdrawal page and the status page are laid out; there is no single official sentence that says it.
That leaves two moves: find another listed network the receiver also accepts, or leave the coins where they are for now.
No overlap: both sides have networks, just not the same one
Say your list offers BEP20 and TRC20, and the receiver's deposit page only shows ERC20. Each side is fine on its own; together there's nothing to pick.
The withdrawal guide sets the rule: "The network selection depends on the options provided by the external wallet/exchange that you are making the withdrawal to." And: "If the external platform only supports ERC20, you must select the ERC20 deposit network." It also warns, in capitals, "DO NOT select the cheapest fee option." The receiver decides what you can use. Pick a network the receiver doesn't support and the funds may be lost with no way to get them back.
Your options, from least to most hassle:
- Make sure the overlap is really missing. Go through every network the receiver lists for this coin and compare them one by one with yours. The same chain can be labelled differently in two places.
- Use a different receiving address. Another wallet or account of yours that shares a network, then forward from there. That's one more network fee and one more round of checks.
- Switch coins. Trade into a coin that both sides share a network for, then withdraw that. This involves a trade and price movement, so weigh it yourself.
If none of those suits you, don't send yet. The coins stay in your account, though their price keeps moving.
Before you switch networks
However you end up on a different network, two checks come before you hit send. First, the network has to match what the receiver supports; an Ethereum address and a BSC address look identical, so an address that pastes in cleanly proves nothing, and a mismatch can cost you the funds. Second, per the official guide, "you should also confirm that the receiving platform supports the contract address of the token". The same ticker can sit on different contracts on different networks.
A new network usually means a new receiving address too. "If this is the first time you make a withdrawal to the entered address, you'll see a safety pop-up," and the guide suggests "sending a small amount of assets first to verify that the address information is correct." Our guide to test transfers covers how to do that.
The fee changes with the network as well. "Enter your withdrawal amount to view the network fee and final amount you will receive," and read that line again after switching. If several networks work and you just want the cheapest, that's a different question, and the withdrawal network guide has a comparison table.
FAQ
Are my coins affected while a network is under maintenance?
According to the official FAQ you can still trade during maintenance; only deposits and withdrawals go temporarily offline. The coins stay in your account and can be withdrawn once the network is back.
How long does withdrawal network maintenance last?
The official FAQ gives no fixed duration and no restore time. Click [Set Reminder] to be notified once maintenance is completed.
The receiver only supports a network I don't have. Can I send anyway?
No. The official withdrawal guide says network selection depends on the options the receiving wallet or exchange provides. With no network in common, see the No overlap section above.
Already sent on the wrong network? That's a different situation; start with whether the funds are still safe.
Read next
When several networks work: picking the cheapest one USDT networks compared: which is cheapest, fastest, and safest Already sent, and the receiver doesn't support the coin Check token and network on the network tableSources (checked 2026-10-20): Binance FAQ: What can I do when deposit/withdrawal is suspended due to wallet maintenance (published 2023-06-27), Binance: How to withdraw crypto (updated 2026-09-18), Binance Deposit & Withdrawal Status. Which networks a coin currently supports, and whether any are under maintenance, is whatever those pages show when you check.